Cookie Policy
1. Introduction
This Cookie Policy explains how Akanban Inc. ("Akanban," "we," "our," or "us") uses cookies and similar tracking technologies when you visit our website, use our applications, or interact with our services (collectively, the "Services").
By continuing to use our Services, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
Cookies typically contain:
- The name of the website from which the cookie has come
- The "lifetime" of the cookie (how long it will remain on your device)
- A unique identifier, which is a randomly generated number
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Services. They enable basic functions like page navigation, access to secure areas, and authentication. Without these cookies, certain services cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session state and authentication | Session (deleted when browser closes) |
| csrf_token | Security token to prevent cross-site request forgery attacks | Session |
| cookie_consent | Records your cookie consent preferences | 1 year |
| auth_token | Authenticates your account and maintains login state | 14 days |
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| analytics_session | Tracks user interactions within a session | 30 minutes |
| performance_metrics | Measures page load times and performance | Session |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Remembers your language selection | 1 year |
| theme_preference | Stores your theme preference (light/dark mode) | 1 year |
| sidebar_state | Remembers whether sidebar is collapsed or expanded | 1 year |
| recent_projects | Stores your recently accessed projects for quick access | 30 days |
| notification_settings | Stores your notification preferences | 1 year |
3.4 Targeting and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of advertising campaigns.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - tracks conversions and user behavior | 3 months |
| _gcl_au | Google AdSense - measures ad effectiveness | 3 months |
| ads_preferences | Stores advertising preferences and opt-out choices | 1 year |
| conversion_tracking | Tracks conversions from marketing campaigns | 30 days |
4. Other Tracking Technologies
4.1 Web Beacons
Web beacons (also known as pixel tags or clear GIFs) are tiny graphics with a unique identifier that are used to track online movements. Unlike cookies, which are stored on your device, web beacons are embedded invisibly on web pages or in emails.
We use web beacons to:
- Track email open rates and link clicks
- Understand which pages are viewed and for how long
- Measure the effectiveness of marketing campaigns
- Gather statistics about website usage
4.2 Local Storage
Local storage is a technology that allows websites to store data on your device. Unlike cookies, data stored in local storage has no expiration date and must be explicitly deleted.
We use local storage to:
- Store application preferences and settings
- Cache data for offline functionality
- Improve application performance
- Store draft content to prevent data loss
4.3 Session Storage
Session storage is similar to local storage but data is only available for the duration of the page session. Data is deleted when the browser tab is closed.
4.4 Software Development Kits (SDKs)
In our mobile applications, we use SDKs provided by third parties for analytics, crash reporting, and other functionality. These SDKs may collect information about your device and how you use the app.
5. Third-Party Cookies
Some cookies on our Services are set by third parties. We work with the following third-party services that may place cookies on your device:
5.1 Analytics Services
- Google Analytics: Provides website analytics and user behavior insights. Privacy Policy
- Mixpanel: Analyzes user interactions and engagement. Privacy Policy
- Amplitude: Tracks product usage and user journeys. Privacy Policy
5.2 Advertising Services
- Google Ads: Delivers targeted advertising. Ad Privacy
- Facebook Pixel: Tracks conversions and retargeting. Privacy Policy
- LinkedIn Insight Tag: Measures ad campaign performance. Privacy Policy
5.3 Communication Services
- Intercom: Provides customer support chat functionality. Privacy Policy
- Mailchimp: Email marketing and newsletter services. Privacy Policy
5.4 Content Delivery Networks
- Cloudflare: Provides content delivery and security services. Privacy Policy
6. How Long Do Cookies Last?
Cookies can be categorized by how long they remain on your device:
6.1 Session Cookies
These are temporary cookies that expire when you close your browser. They are used to maintain your session as you navigate through our Services.
6.2 Persistent Cookies
These cookies remain on your device for a set period (as specified in the cookie tables above) or until you delete them. They are used to remember your preferences and provide a more personalized experience.
7. Managing Your Cookie Preferences
7.1 Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner that allows you to choose which types of cookies you want to accept. You can modify your preferences at any time through our Cookie Settings in the footer of our website.
7.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- See what cookies you have and delete them on an individual basis
- Block all cookies from specific websites
- Block all third-party cookies
- Block all cookies from all sites
- Delete all cookies when you close your browser
7.3 Browser-Specific Instructions
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
7.4 Opt-Out Links
You can opt out of certain third-party cookies through these industry resources:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Digital Advertising Alliance: DAA WebChoices Tool
- Network Advertising Initiative: NAI Opt-out Tool
- European Interactive Digital Advertising Alliance: Your Online Choices
7.5 Mobile Device Settings
Mobile devices also provide settings to control tracking:
- iOS: Settings > Privacy > Tracking / Settings > Privacy > Advertising > Limit Ad Tracking
- Android: Settings > Google > Ads > Opt out of Ads Personalization
7.6 Do Not Track
Some browsers have a "Do Not Track" (DNT) feature that lets you tell websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect your cookie preferences as set through our cookie consent manager.
8. Consequences of Disabling Cookies
If you choose to disable or refuse cookies, please note that:
- Some features of our Services may not function properly
- You may not be able to access certain areas of our website
- Your user experience may be less personalized
- You may need to re-enter information each time you visit
- Some preferences and settings may not be saved
Strictly necessary cookies cannot be disabled as they are essential for the operation of our Services.
9. Cookies and Personal Data
Some cookies may collect personal data. Our use of personal data collected through cookies is governed by our Privacy Policy.
If you are located in the European Economic Area (EEA), UK, or Switzerland, our use of cookies is subject to the requirements of the General Data Protection Regulation (GDPR). For more information, see our GDPR Compliance page.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Cookie Policy on our website
- Updating the "Last Updated" date at the top of this policy
- Displaying a notice on our website or within our Services
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
11. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect information from children through cookies. If you believe that a child under 16 has provided us with information through cookies, please contact us at privacy@akanban.com.
Questions About Cookies?
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@akanban.com
Mail: Akanban Inc., Legal Department, 123 Tech Street, San Francisco, CA 94105, USA
Phone: 1-800-AKANBAN (1-800-252-6226)
Cookie Preferences: Manage Cookie Settings